Privacy Policy for Reliance Transcribing
Publisher: TheRelianceHub
Effective Date: 15.10.2024

At TheRelianceHub, we respect your privacy and are committed to protecting your data when using our software, Reliance Transcribing. This privacy policy explains how we collect, use, and protect your information when you use our transcription service for online meetings, such as Google Meet, and in the future, Zoom and Microsoft Teams.

1. Data Collection and Use

When you use Reliance Transcribing, our software processes the following data:

  • Audio or video from online meetings: The audio or video is used solely for transcribing the content of your meetings.
  • Contact information: Your email or any other information you provide to receive the transcription report.

2. How We Use the Data

We use the data collected for the following purposes:

  • Transcribing audio or video files of your online meetings (Google Meet, Zoom, Microsoft Teams).
  • Sending you the final transcription report via email.

We do not use your data for any commercial or other purposes. The data is processed automatically and is not shared with third parties.

3. Data Security

We take all necessary measures to protect your data using modern security standards, including:

  • SOC-2 — a standard aimed at ensuring the reliability of systems for storing and processing data.
  • ISO 27002 — a standard outlining best practices for information security.

We ensure a high level of data protection at all stages of handling your content — from data collection to report delivery.

4. Data Deletion

After the transcription is completed and the report is sent to your email, we delete all data related to your use of the service. This includes the deletion of audio and video recordings as well as any other information associated with your meeting. Therefore, no data is stored on our servers after the task is completed.

5. Data Sharing with Third Parties

We do not share your data with third parties unless required by law or in compliance with legal obligations.

6. Your Rights

You have the right to:

  • Access your data.
  • Request the deletion or modification of your personal information.
  • Receive information on how and why your data is being processed.

7. Changes to the Privacy Policy

We may update this privacy policy as needed. Any changes will be published on this page with an updated effective date.

8. Contact Information

If you have any questions or concerns regarding this privacy policy, please contact us:

Publisher: TheRelianceHub
Email: ilyas.salaoui@thereliancehub.com
Address: Stanislawa Worcella 3, Warsaw, 01-250

We appreciate your trust and make every effort to ensure your privacy and data security when using Reliance Transcribing.